When reporting a bug, please include information like your Flickr screen name and a way for us to reproduce the bug. We always try to respond to e-mails within the day but sometimes it could take a bit longer (like in the weekends).
Sign in problems?
Flickr sign in is being funky sometimes and I’m not sure why. Maybe it is related to changes at Flickr (implementing support for oAuth could be causing this). This problem seems to affect all Flickr users with a Yahoo-ID. Sign in via Facebook/Google seems unaffected (but is sometimes taking a looong time).
Solution 1: Wait
It may sound crazy, but the easiest solution seems to just wait some hours and try again. I’ve had some people reporting sign in problems only to e-mail me two hours later that the problem disappeared. I’m not sure what is causing these problems, it must have something to do with the changes at Yahoo/Flickr.
Solution 2: Manual sign in
I have been e-mailing some people the following solution, which sometimes seems to work:
1- On your iPad, go to mobile safari app
2- Go to the Flickr site and make sure you are signed in
3- Now go to Flickr Studio app
4- Go to the settings tab and tap “add account”.
5- Use the “problems signing in” button on the lower right – this will open safari on the Flickr authentication page
6- Click the “I accept”, Flickr Studio should now automatically be started with you signed in.
Timestamp refused error
If you are getting an error: “Problem signing in” Authentication needed : oauth_problem=timestamp_refused you can solve this by changing your iPad timezone setting. Simply go to Settings App > General > International > Time Zone and make sure the timezone is set to your local time zone. So if you’re in New York, make sure it’s set to timezone New York. Sign in should now work!
If you are reporting a crash, it really helps if you send your app crash logs along with your problem description (what you where doing when the app crashed). Instruction on how to obtain these crash logs can be found here: Crash Logs.
For all the latest info and updates, known bugs, and the latests gossip you can follow us on Twitter: #FlickrStudio
Do you have great idea for the upcoming version of Flickr Studio? Contact us!
A quick heads up of what’s planned for the next version(s) of Flick Studio can be found in the faq.