Help us help you, with iPad app crash logs

If you are experiencing a crash in Flickr Studio the crash logs can help us fix the issue. The crash logs describe the reason of the crash and what the app was doing up to the point where  it crashed – this often can lead us to the origin of the problem.

To find these log files, please first sync your iPad. Syncing copies the crash logs to your computer.

Then locate the correct log file for the app using the path for your OS below. The log file’s name should start with “Flickr Studio”.

Mac OS X

~/Library/Logs/CrashReporter/MobileDevice/<your iPhone’s name>/

Windows XP

C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter\<your iPhone’s name>\

Windows Vista

C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<your iPhone’s name>\

 

You can send us these crash logs along with a short desciption of the problem and we’ll get back to you a.s.a.p.!